tgoop.com/programmer/522
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#Freelancetips
Average pay: $10 to $19 per hour
Customer service representatives provide remote assistance to a company’s customers by phone, email, or online chat. As a customer support agent, you may need to answer questions about a product or service, resolve complaints, handle returns and exchanges, and process orders using a variety of skills. Companies rely on customer service representatives to follow the company’s processes and procedures while doing their best to create positive customer interactions.
Working as a customer service representative can be a steady part-time job with set hours for students. This type of job allows you to work around your classes and schedule. Customer service representatives are often in high demand during the holidays, making it a seasonal opportunity that you can take on during breaks.
Skills needed:
• Clear communication
• Empathy
• Active listening
• Product or service knowledge
• Patience
• Positivity
• Conflict resolution
• Dependability
• Ability to handle multiple tasks at once
• Proficiency with customer support software (or the ability to learn)
Explore: Customer service jobs
