MAITUNGTM_NOTES Telegram 11044
「美团玩不起」冲上热搜,大量用户反馈美团收回 18 元无门槛外卖券

昨日,美团因「回收券」事件被推上风口浪尖。
大量用户发文反映,他们通过购买美团「神券包」,参与「膨胀活动」获得的满 18 减 18 元无门槛外卖优惠券被无预警回收。此外,付费购买的会员权益券也被美团单方面回收,而券面标注有效期显示至 6 月 28 日。随后,「美团玩不起」冲上微博热搜。
有网友发帖称:「说回收就回收,那活动还有什么意义?」还有网友晒出前后截图,显示自己账户里的优惠券数量骤减,从拥有多张 18 元无门槛券,到最后只剩寥寥无几的小额满减券。
对此,有网友询问了美团客服,客服声明「100% 膨胀出满 18-18 券」为不实信息,强调膨胀概率随机,并允许用户对未使用的券包申请退款。但网友质疑此为「事后补规则」,认为平台未在活动页面明确说明限时使用条款。
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「美团玩不起」冲上热搜,大量用户反馈美团收回 18 元无门槛外卖券

昨日,美团因「回收券」事件被推上风口浪尖。
大量用户发文反映,他们通过购买美团「神券包」,参与「膨胀活动」获得的满 18 减 18 元无门槛外卖优惠券被无预警回收。此外,付费购买的会员权益券也被美团单方面回收,而券面标注有效期显示至 6 月 28 日。随后,「美团玩不起」冲上微博热搜。
有网友发帖称:「说回收就回收,那活动还有什么意义?」还有网友晒出前后截图,显示自己账户里的优惠券数量骤减,从拥有多张 18 元无门槛券,到最后只剩寥寥无几的小额满减券。
对此,有网友询问了美团客服,客服声明「100% 膨胀出满 18-18 券」为不实信息,强调膨胀概率随机,并允许用户对未使用的券包申请退款。但网友质疑此为「事后补规则」,认为平台未在活动页面明确说明限时使用条款。
快科技

#News #外卖 #美团

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