Telegram offers a powerful toolset that allows businesses to create and manage channels, groups, and bots to broadcast messages, engage in conversations, and offer reliable customer support via bots. How to Create a Private or Public Channel on Telegram? You can invite up to 200 people from your contacts to join your channel as the next step. Select the users you want to add and click “Invite.” You can skip this step altogether. Telegram users themselves will be able to flag and report potentially false content. A vandalised bank during the 2019 protest. File photo: May James/HKFP.